Refund and Returns Policy

Returns and Refund Policy

Introduction

At MotorBits, we strive to provide high-quality motorbike parts. However, if you are not satisfied with your purchase, we offer a straightforward returns and refund policy.

Returns

• Return Period: You have 14 days from the date of delivery to return an item.

• Condition of Items: Items must be returned in unused condition with original packaging. We reserve the right to refuse returns if the item is not returned in its original state.

• Return Shipping: The buyer is responsible for covering the cost of return shipping.

• How to Initiate a Return: To initiate a return, please contact us through the contact page or by filling out the form on our website.

Refunds

• Refund Approval: Once we receive and inspect the returned item, we will notify you regarding the status of your refund.

• Refund Processing Time: Approved refunds will be processed within 2-4 business days.

• Refund Method: Refunds are issued to the original payment method used during the purchase.

Exchanges

MotorBits does not offer direct exchanges. If you need a different item, please place a new order and return the original item for a refund.

Exceptions

We do not have any exceptions; all items can be returned as long as they meet the return conditions stated above.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately through the contact page or by filling out the form on our website. We will assess the situation and provide an appropriate solution.

Changes to This Policy

MotorBits reserves the right to update this Returns and Refund Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes your acceptance of the updated policy.