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An Important Message to our Valued Customers

We’re working diligently to respond to all customer inquiries as quickly as possible. While our typical response time is around 10 minutes, it may take up to 3 hours at times. Thank you for your patience and understanding.

24/7 Support / F&Qs or Email

Email Support: 8am – 12pm
FAQs Support: 24/7
Live Chat: closed

Guarantee / Trust

30Days Guarantee
Easy Returns
Compatibility Help

Our Locations

New York Office
  • Tel: 833-798-745-1616
  • Fax: 833-315-735-4682
  • 2750 Rosewood Lane, New York, 10036
Fargo, North Dakota
  • Tel: 933-192-917-3612
  • Fax: 934-515-136-1488
  • 1895 Hidden Meadow Drive, Fargo, 58020
Send us a Message

Please select an option to help us best serve you.

    Frequently Questions
    How do I place an order?

    Simply add the desired item to your cart and proceed to checkout. Payments are securely processed through PayPal.

    Do you accept payment methods other than PayPal?

    No, at this time, PayPal is the only accepted payment method for purchases.

    Is my payment secure?

    Yes, all payments are processed through PayPal, ensuring a secure and encrypted transaction.

    How much does shipping cost?

    We offer two shipping options:

    • Standard Delivery (1-4 days): Free

    • Royal Mail Express Delivery (1-2 days): £3.99

    How long does it take to receive my order?

    Standard delivery takes 1-4 days, while express delivery via Royal Mail takes 1-2 days.

    Do you offer international shipping?

    Currently, we only ship within the UK.

    Can I track my order?

    Yes, tracking information will be provided once your order has been dispatched.

    Can I return an item if I’m not satisfied?

    Yes, you can return items within 14 days of delivery, provided they are in unused condition and returned with the original packaging.

    Who pays for return shipping?

    The buyer is responsible for covering the cost of return shipping.

    How long does it take to process a refund?

    Refunds are processed within 1-4 business days after we receive and inspect the returned item.

    What happens if the part is faulty or not as described?

    If the item is faulty or not as described, we will issue a full refund, including return shipping costs.

    How can I contact you if I have an issue?

    You can contact us through the Contact Us page or by filling out the form on the website.

    An Important Message to our Valued Customers

    We’re working diligently to reach any customer. We’re tools enthusiasts who understand how eager our customers are to get their equipment.

    Customer Service

    Tel: (80)01-8588

      Frequently Questions
      Do you accept payment methods other than PayPal?

      No, at this time, PayPal is the only accepted payment method for purchases.

      How long does it take to receive my order?

      Standard delivery takes 1-4 days, while express delivery via Royal Mail takes 1-2 days.

      Do you offer international shipping?

      Currently, we only ship within the UK.

      How much does shipping cost?

      We offer two shipping options:

      • Standard Delivery (1-4 days): Free

      • Royal Mail Express Delivery (1-2 days): £3.99

      Who pays for return shipping?

      The buyer is responsible for covering the cost of return shipping.

      Can I return an item if I’m not satisfied?

      Yes, you can return items within 14 days of delivery, provided they are in unused condition and returned with the original packaging.

      Is my payment secure?

      Yes, all payments are processed through PayPal, ensuring a secure and encrypted transaction.

      How can I contact you if I have an issue?

      You can contact us through the Contact Us page or by filling out the form on the website.

      Can I track my order?

      Yes, tracking information will be provided once your order has been dispatched.

      What happens if the part is faulty or not as described?

      If the item is faulty or not as described, we will issue a full refund, including return shipping costs.

      How long does it take to process a refund?

      Refunds are processed within 1-4 business days after we receive and inspect the returned item.

      How do I place an order?

      Simply add the desired item to your cart and proceed to checkout. Payments are securely processed through PayPal.